Privacy Policy

Effective Date: January 10, 23

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At Change My Life Therapy, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you visit our website, www.changemylifetherapy.com, and utilize our services. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Introduction

Change My Life Therapy provides therapeutic services designed to help individuals achieve personal growth, emotional healing, and well-being. This Privacy Policy outlines our commitment to your privacy and explains how we gather, use, and protect the personal information you provide to us.

2. Types of Information Collected

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, and other contact details.

• Health Information: Any information related to your therapy, including but not limited to personal history, treatment preferences, and progress updates.

• Payment Information: If you make a payment for services, we may collect billing details such as credit card information or other payment details.

• Communication Data: Emails, text messages, and other forms of communication exchanged between you and our team.

3. Method of Information Collection

We collect your personal information through the following means:

• Forms: Information provided via online forms for therapy inquiries, consultations, appointment bookings, or newsletter subscriptions.

• Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance user experience, analyze website traffic, and remember user preferences.

• Communication: Information you provide when contacting us via email, phone, or text.

• Therapeutic Intake: Information gathered during your therapy sessions, including assessments, treatment plans, and personal history.

4. Purpose of Data Collection

We collect and use your personal information for the following purposes:

• Providing Services: To offer therapy services, schedule appointments, and communicate with you about your treatment.

• Billing and Payment: To process payments for services rendered and manage financial records.

• Improving Services: To enhance our website, services, and customer experience.

• Communication: To respond to your inquiries, provide support, and send updates related to your therapy or our services.

• Marketing and Promotions: If you opt-in, we may use your contact details to send promotional material, newsletters, and other relevant information.

5. Data Security Measures

The security of your personal data is a top priority. We implement the following measures to ensure your information is protected:

• Encryption: Sensitive data, including payment information, is encrypted using industry-standard encryption protocols.

• Secure Storage: Personal and health-related data is stored securely on encrypted servers.

• Access Control: We restrict access to your personal data to authorized personnel only, who require it for the provision of services.

• Regular Audits: We regularly review our security practices to ensure the ongoing protection of your information.

6. Data Sharing

We respect your privacy and do not share your personal information with third parties, except in the following cases:

• Service Providers: We may share data with third-party vendors or service providers who assist us in providing our services (e.g., payment processors, website hosting).

• Legal Obligations: If required by law or regulation, we may disclose your information to comply with legal obligations or to protect our rights, property, or safety.

• Consent: We may share your information with your explicit consent or at your request.

Please note that SMS opt-in or phone numbers for SMS are not shared with any third party or affiliate company for marketing purposes.

7. User Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.

• Update: You may update or correct any inaccurate information by contacting us.

• Delete: You have the right to request the deletion of your personal data, subject to certain legal requirements.

• Withdraw Consent: If you have consented to receive marketing communications, you may opt-out at any time.

To exercise these rights, please contact us using the contact information below.

8. Contact Information

If you have any questions or concerns regarding your privacy or the way your personal information is handled, please contact us at:

• Email: aesha@changemylifetherapy.com

• Phone: 954-539-0456

• Mailing Address: 5571 N University Drive, Coral Springs FL, 33067 (Suite 101)

We are committed to addressing any inquiries and resolving any issues you may have regarding your personal information.

By using our website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy at any time, and we encourage you to review it periodically for any changes.